Refund Policy
Refund & Returns Policy
At Indulgent Butters, your satisfaction is our top priority! If for any reason you’re not thrilled with your purchase, we’ve got you covered with a simple and hassle-free return process. 🌟
Hassle-Free Returns:
- You have 30 days from the date of purchase to request a refund or exchange.
- Products must be unused, in their original packaging, and in the same condition as when you received them.
How to Return or Exchange:
- Simply send us an email at IndulgentButters@outlook.com with your order number and a brief description of the issue.
- Our team will respond promptly and guide you through the next steps. ✅
Refund Process:
- Once we receive your returned item, we’ll inspect it and notify you of the status of your refund.
- If approved, your refund will be processed to the original payment method. Please note, refunds can take 5-7 business days to show up in your account. ⏳
Important Note:
- Non-refundable items: Gift cards and downloadable products are not eligible for returns.
- Items that were purchased on sale or with a special discount are also non-refundable.
- Shipping Fees:
-
Shipping costs are non-refundable. If you’re returning an item, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part. 📦
Contact Us!
We’re here to help. Reach out with any questions or concerns!
📧 Email: IndulgentButters@outlook.com
📞 Customer Service: 1-800-123-4567
We truly appreciate your trust in us and can’t wait to serve you again! 💖